Law of Consumer Protection: Multiple Choice Questions with answers: Part 11

 

Vande Matram! These are some MCQs on the Laws of Consumer Protection in India. Please note them all for your exams.

Law of Consumer Protection: Multiple Choice Questions with answers: Part 11

101. ________ of the Consumer Protection Act, 1986 provides for definition of ‘deficiency’.

a) Section 2 (1) (e)

b) Section 2 (1) (f)

c) Section 2 (1) (g)

d) Section 2 (1) (h)

Ans. c) Section 2 (1) (g)

102. __________ of the Consumer Protection Act 2019 defines ‘deficiency’.

a) Section 2 (9)

b) Section 2 (10)

c) Section 2 (11)

d) Section 2 (12)

Ans. c) Section 2 (11)

103. What is a deficiency?

Ans. As per definition given in the Consumer Protection Act, deficiency means

1) any fault and/or

2) any imperfection and/or

3) any shortcoming and/or

4) any or inadequacy in the quality, nature and manner of performance which is required to be maintained in relation to any service.

5) Further such quality, nature and manner of performance of any service are prescribed by any law in force and/or

6) has been undertaken to be performed by a person in pursuance of a contract

7) Also, deficiency includes any act of negligence or omission or commission by such person which causes loss or injury to the consumer and/or

8) deliberate withholding of relevant information by service provider or person entering into service providing contract to the consumer

104. __________ of the Consumer Protection Act 2019 defines ‘design’.

a) Section 2 (9)

b) Section 2 (10)

c) Section 2 (11)

d) Section 2 (12)

Ans. d) Section 2 (12)

105. The term ‘design’ in relation to a product means the intended or known _____________.

a) physical and material characteristics of such product

b) formulation or content of such product

c) manufacturing or other process used to produce such product

d) All of these

Ans. d) All of these

106. __________ of the Consumer Protection Act 2019 defines ‘direct selling’.

a) Section 2 (13)

b) Section 2 (14)

c) Section 2 (15)

d) Section 2 (16)

Ans. a) Section 2 (13)

107. The term ‘direct selling’ includes __________.

a) marketing, distribution and sale of goods

b) provision of services through a network of sellers

c) and location of such transaction may be permanent retail location or other authorised location

d) All of these

Ans. d) All of these

108. __________ of the Consumer Protection Act 2019 defines ‘Directorate-General’.

a) Section 2 (13)

b) Section 2 (14)

c) Section 2 (15)

d) Section 2 (16)

Ans. b) Section 2 (14)

109. Directorate general is appointed under ________ of the Consumer Protection Act 2019.

a) Sub-Section (2) of Section 15

b) Sub-Section (2) of Section 14

c) Sub-Section (2) of Section 13

d) Sub-Section (2) of Section 12

Ans. a) Sub-Section (2) of Section 15

110.  __________ of the Consumer Protection Act 2019 defines ‘District Commission’.

a) Section 2 (13)

b) Section 2 (14)

c) Section 2 (15)

d) Section 2 (16)

Ans. c) Section 2 (15)

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Reference:

Section 2 in the Consumer Protection Act, 1986

 

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